Contact Us

We are here to help.

If you have questions about an order, product, size, return, exchange, shipping or payment, please contact our support team.

Customer Support

Email:
supportloomlatent@gmail.com

Phone / WhatsApp:
8217532002

Business Details

Business Name: LOOM & LATENT

Business Type: Sole Proprietorship

Business Address:  65/ 2nd Main Road ,Chikka Adugodi New Extenstion , Bengaluru,Karnataka , PinCode :560029.

GSTIN:
29GG*********ZF

Order Support

For faster assistance with an existing order, please include:

• Order number

• Name used for the order

• Email/mobile number used during checkout

• Your question or issue

• Photographs/videos where relevant

Response Time

We aim to respond to customer enquiries within 24–48 business hours.

Response times may be longer during weekends, holidays, product launches or periods of unusually high enquiry volume.

We will make reasonable efforts to review and resolve customer complaints within the applicable legal requirements.

Returns & Exchanges

For return or exchange requests, please refer to our Return & Exchange Policy and contact us with your order number.

Business Hours

Monday – Saturday: 9:00 AM to 5:00 PM

Sunday: 9:00 AM to 5:00 PM

We look forward to helping you.

LOOM & LATENT