Terms of service

Terms & Conditions

Last Updated: 17 Aug 2026

Welcome to LOOM & LATENT.

These Terms & Conditions govern your use of our website and purchase of products from LOOM & LATENT.

By accessing our website or placing an order, you agree to these Terms & Conditions and our other applicable policies.

1. About Our Store

LOOM & LATENT is an online clothing business operated as a sole proprietorship.

Business Name: LOOM & LATENT

Registered Address: 65,2 main road, chikka adugodi new extention,bengaluru,karnataka,Pin Code: 560029

GSTIN: 29GG*********ZF

Email: loomlatentofficial@gmail.com

2. Products

We sell apparel and related products through our website.

We make reasonable efforts to ensure that product information is accurate.

However:

Colours may vary between screens and actual products.
Minor manufacturing variations may occur.
Product availability may change.
Measurements may have reasonable manufacturing tolerances.

3. Product Pricing

All prices displayed on our website are subject to change.

The applicable price at the time an order is placed will generally apply to that order, except where an obvious pricing or technical error has occurred.

Applicable taxes and charges will be displayed as required.

4. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted if there is a payment, inventory, pricing, fraud or technical issue requiring review.

We may cancel an order where reasonably necessary, including where:

The product is unavailable.
There is an obvious pricing error.
A payment is unsuccessful or fraudulent.
The order appears fraudulent or abusive.
Delivery cannot reasonably be completed.

If an order is cancelled after payment has been received, an applicable refund will be processed.

5. Payments

Payments may be processed through third-party payment gateways.

Available payment methods may include UPI, debit/credit cards, net banking and other methods displayed at checkout.

Payment providers may apply their own terms and security procedures.

6. Shipping

Orders will be shipped to the address provided during checkout.

Estimated delivery times are provided as guidance and may vary due to:

Courier delays
Weather
Public holidays
Operational issues
Incorrect addresses
Events outside our reasonable control

For complete information, please refer to our Shipping Policy.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

By purchasing from our website, you agree to comply with the applicable return conditions.

8. Customer Information

You agree to provide accurate information when placing an order.

This includes:

Name
Mobile number
Email
Shipping address
Billing information

LOOM & LATENT is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

9. Intellectual Property

All LOOM & LATENT brand materials and original website content are protected by applicable intellectual-property laws.

Unauthorised copying, reproduction or commercial use is prohibited.

10. Prohibited Use

You must not use our website to:

Commit fraud.
Attempt unauthorised access.
Interfere with website operations.
Upload malicious software.
Misuse promotional offers.
Provide false information.
Engage in unlawful activity.

11. Third-Party Services

Our website may use third-party services including Shopify, payment gateways, shipping providers, analytics services and communication tools.

Your use of those services may be subject to their own terms.

12. Limitation of Liability

To the extent permitted by applicable law, LOOM & LATENT will not be responsible for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.

13. Changes

We may update these Terms & Conditions from time to time.

The updated version will be published on this page.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Subject to applicable consumer-protection and other mandatory laws, disputes may be subject to the jurisdiction of the appropriate courts/authorities having jurisdiction over the business.

15. Contact

For questions regarding these Terms:

LOOM & LATENT